FAQ

The Ins And Outs of How We Do Business

What Forms of Payment Do You Accept?

We accept Mastercard, Discover, Visa, and American Express. We also accept payments through Zelle. Gift cards coming soon! Deposit will be collected upon booking of service. Remainder of payment will be charged to the account on file immediately after service.
What are your hours?

We know emergencies happen. You can reach out to book a service at any time. Someone will be available 24/7. Business Hours: Monday: 6:00 AM - 6:00 PM Tuesday: 6:00 AM - 6:00 PM Wednesday: 6:00 AM - 6:00 PM Thursday: 6:00 AM - 6:00 PM Friday: 6:00 AM - 6:00 PM Saturday: 8:00 AM - 6:00 PM Sunday: 8:00 AM - 6:00 PM
Are you insured?

All of our cleaners are required to carry valid and sufficient insurance before carrying out any service. Certificates of Insurance are on file for every cleaner and available upon request. To request a copy of a Certificate of Insurance, please email info@nikkiscleaningco.com and allow up to 24 hours for a response.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.